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FAQ
Frequently asked questions
Roller Rink
The Summer Roller Rink is located in the heart of The Square Camberley, situated within the central Square area. You'll find it adjacent to the internal Primark entrance, Auntie Anne's and Esquires Coffee, directly opposite the Customer Information Point
Simply show your booking confirmation email to a member of our Skate Crew at the Welcome Desk when you arrive and they will check you in and issue your roller skates.
Can't find your confirmation email? Please check your junk folder first. If you're still unable to locate it, simply provide the name used to make the booking and our team will be able to find your reservation.
Please arrive at the Roller Rink 5–10 minutes before your scheduled session time to allow plenty of time for check-in and skate fitting.
Each booking includes a 30-minute skating session. At the end of your session, please return your skates to a member of the Skate Crew before leaving the rink area.
Skaters arriving more than 10 minutes after their session start time may be treated as a no-show. Where possible, we will accommodate late arrivals, but this cannot be guaranteed.
For the safety and enjoyment of all visitors, please skate responsibly and follow the guidance of the Skate Crew at all times. Anyone skating in a dangerous or disruptive manner may be asked to leave the rink.
Personal belongings, food and drink must not be taken onto the rink. Please leave all items with accompanying spectators or in the designated storage area where available.
Family and friends are welcome to watch from the rink-side viewing area while members of their group are skating.
Children under the age of 16 must be accompanied by a responsible adult.
Book your time slot online through the website, specify the number of skaters and pay at the checkout accordingly - £1 per skater. You will receive a confirmation email (check your junk mail if it hasn’t turned up after 24hrs).
See dates and times below:
Sunday to Thursday – 10.30am – 4pm
Friday & Saturday – 10.30am – 6pm
Bookings are £1 per skater, up to a maximum 6 skaters per time slot. Please do not exceed this number – this has been put in place to prevent the rink getting too congested for all guests.
You are welcome to return on multiple occasions throughout the summer, providing you book a time slot each time. If you Skate 4 times, you’ll receive your 5th visit for FREE – simply collect a stamp card at the Welcome Desk on your first visit
The roller rink is suitable for skaters aged 3 and up - all size skates are available
Booking slots are on a first come, first served basis. Walk-in slots may be available, dependent on any open time slots or ‘no shows’ – please enquire at the check-in point for any available times.
REFUNDS / CANCELLATIONS:
Bookings are non-refundable and cannot be moved / exchanged. You are welcome to gift your session and send someone in your place, providing they are able to show the booking confirmation email or provide the booking name for the relevant time / date.
Toilet and baby changing facilities are available just a short walk from the Roller Rink, located at the end of the corridor opposite the rink, past Primark.
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